Security

Account protection is a shared responsibility.

Technical safeguards matter, but careful credential, device, and transfer practices remain essential.

Platform safeguards

Layers designed to reduce avoidable risk.

2F

Two-factor authentication

Add a second verification factor to reduce reliance on a password alone.

EV

Email verification

Account verification and transactional notices help users recognize important activity.

TLS

Encrypted connections

HTTPS protects information in transit between supported browsers and the platform.

KY

Identity controls

Verification can be required before access to selected financial actions.

LG

Activity records

Receipts and transaction histories provide context for account movements.

SP

Support workflow

Authenticated tickets provide a traceable channel for account-related assistance.

Protect your account

Small habits prevent large mistakes.

  • Use a unique password stored in a trusted password manager
  • Enable 2FA and protect your recovery information
  • Access the account only through app.mecxlender.com
  • Verify asset, network, address, and destination tag before sending
  • Never share passwords, codes, or recovery secrets with support
  • Review unexpected notifications immediately

Suspect unauthorized access?

Stop initiating transactions, change your password from a trusted device, secure your email account, and contact support through the authenticated ticket area.

Go to secure account
No digital platform can eliminate every risk. Security controls reduce risk but do not guarantee against user error, device compromise, third-party failure, network disruption, or sophisticated attacks.