Privacy Policy

1. Information We Collect

Depending on how you use Mecx Lender, we may collect:

• Account information: name, username, email, phone number, country, and profile details.
• Identity information: documents or information needed for verification.
• Transaction data: deposits, withdrawals, lending and borrowing activity, wallet addresses, methods, amounts, and status.
• Security data: login activity, IP address, two-factor authentication status, and security events.
• Usage data: browser, device, operating system, referral source, and pages used.
• Communications: support tickets, messages, and notification preferences.

2. How We Use Information

• Provide, secure, maintain, and improve the Service.
• Open and administer accounts and verify identity where required.
• Process deposits, withdrawals, lending, borrowing, earnings, and account records.
• Send confirmations, security alerts, and service notices.
• Detect fraud, abuse, unauthorized access, and technical problems.
• Comply with legal, regulatory, tax, recordkeeping, and enforcement obligations.

3. Legal Bases

Where applicable, processing may be based on performance of a contract, legal obligation, legitimate interests, protection of rights and security, or consent.

4. Data Storage and Security

We use access controls, encrypted connections, credential protection, logging, and other reasonable technical and organizational safeguards. No storage or transmission method can be guaranteed completely secure.

5. Data Sharing

We do not sell or rent personal information. We may share data with service providers supporting hosting, communications, security, analytics, verification, and payment operations; with authorities where legally required; during a corporate transaction; or to protect users, the platform, and the public.

6. Cookies

We use cookies and similar storage needed for authentication, security, preferences, and reliable operation. Optional analytics or third-party services, if enabled, may apply their own policies.

7. International Processing

Information may be processed in countries other than your own. Where required, we use appropriate measures for international transfers.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Some requests may require identity verification, and legal retention requirements may limit deletion.

9. Data Retention

We retain information while an account is active and as needed to provide the Service. Transaction, security, identity, and compliance records may be retained longer where required by law or legitimate recordkeeping needs.

10. Children's Privacy

The Service is not directed to anyone under 18. We do not knowingly collect personal information from children and will take appropriate action if such collection is identified.

11. Third-party Links

The Service may link to third-party websites or networks. Their privacy and security practices are governed by their own policies.

12. Policy Changes

We may update this Policy. Changes will be posted with a revised date, and material changes may also be communicated through available channels.

13. Contact

Privacy questions and requests may be sent through the Contact page. Do not send passwords, 2FA codes, or unnecessary identity documents by ordinary email.